| Shipping Policy
Most of the items are dropshipped directly from the manufacturer's warehouse with a 98% fill rate, and may be stocked in multiple warehouses throughout the United States.
Please have a valid residential or commercial shipping address when ordering. For heavier items that require freight shipping, we cannot deliver to PO Boxes or APO-FPO addresses due to shipper restrictions.
All items are brand new (unless noted otherwise), unopened, and in their original manufacturer's box/packaging and contain the full manufacturer's warranty.
FREE Shipping & Handling Within The Continental United States - No Minimum Purchase Necessary!
Continental United States and District of Columbia - Free Shipping
Canada, Hawaii, and Alaska - Please contact us for rates.
International buyers - Please contact us for low rates.
International Buyers - We will ship worldwide but please contact us first with your postal code for discounted shipping rates to your country - Thank you!
Most equipment ships within 24-48 hours via UPS Ground, FedEx, or DHL depending on total weight and selection of item (s).
For heavier items that qualify for freight shipping, please allow up to 7-10 business days for delivery time.
For customized wheelchairs and upgrades, expect 4-6 weeks shipping.
All smaller items such as DryPro & Nutritional items will ship the same day before 5pm EST via USPS or UPS Ground 2-3 day delivery!
Tracking numbers for each product are emailed to the buyer immediately after the product is shipped.
Please be assured that each product is brand new, highest quality, factory sealed and packaged safely in the original manufacturers box before it is shipped.
The seller cannot be held responsible for loss, damage, defects, or delays that may occur during transit. However should this occur, please contact us immediately so we can file a claim with the shipper, for a replacement or a full refund.
   |
